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Partner Success Manager

Oslo, Norway

We are looking for a Partner Success Manager

Are you passionate about Fintech? Are you passionate about disrupting products? Are you motivated by working with cutting-edge technology and methodologies? Are you motivated by being part of the leading B2B payment platform of tomorrow together with a high-performing team?

If your answer is yes to any of these questions, please contact us for further information.

ZTL is a FinTech company, positioned to take advantage of the opportunities given by the PSD2 directive and challenge the banks’ domain on payments and remittances. ZTL has built a complete B2B payment solution offering domestic, international, and salary payments in addition to real-time balance and account information for reconciliation. Our ambition is to become the leading B2B payment platform in Europe. No less! 

We are looking for a Partner Success Manager with an interest in cutting-edge technology and helping scale and grow our partners. You will be working closely with our Tech Team and together with our CTO/COO to continuously improve the way we work and adopt market requirements. As a Partner Success Manager in ZTL, you will be part of our Operations Team and the position requires a high degree of professionalism and personal integrity, solid business understanding, and ability to handle complex issues. The position will report to our CTO/COO.

ZTL_team.jpg

What you will do

  • Handle inquiries from professionals/partners in a timely and efficient manner

  • Communicate regularly with superusers/partners and banks

  • Solve complex problems and provide solutions to partner-related issues

  • Work independently to manage partner accounts and ensure partner satisfaction

  • Collaborate with the team to improve processes and enhance the partner experience

  • Provide training and support to partners as needed

  • Grow and establish processes, procedures, FAQ’s and other relevant documentation

  • Gather customer insight and give input on product roadmap and development of new features


What we are looking for

We are looking for someone with high agency, a can-do and a get-it-done attitude, a strategic, technical, and commercial mindset, breaking down barriers, and someone who deeply cares about the end-user experience.

As a senior member of the team, you understand the role of privacy, security, and risk in building products compliant with the current laws and regulations. You tackle complexity, uncertainty, and pressure situations well, know how to make hard decisions, and prioritize to achieve the best outcome. You are a team player and care deeply about the success of your product but also your colleagues.The position requires fluency in Norwegian and English, both spoken and written.

Your background and experience

  • Fluent in English

  • 3-4 years of experience in a similar role

  • Proficient in Microsoft Office and computer-savvy

  • Passionate, hard-working, and self-motivated

  • Strong problem-solving skills and the ability to solve complex problems 

  • Experience working with startups/fintechs is a plus

  • A people person with excellent communication skills

What we offer

We expect a lot from our employees – and in return, we offer attractive challenges. We offer you a high level of responsibility. We have a strong entrepreneurial spirit, and you will be surrounded by colleagues who are pleasant, professional, and passionate about their work. You get to work in an open climate, close to decision-makers, and with the possibility of making a difference.

 

Don't exactly fit the description above, but still feel you got what it takes? Get in touch. We are looking for diversity and awesome people, so no stone is left unturned if you have the correct mindset.  

 

We interview candidates continuously, so don’t wait until the last minute to apply. 


If this sounds interesting, get in touch quick informal chat. Please send your CV (no need for a cover letter) to pal.myren@ztlpay.io or use the form below. 


All inquiries will be treated confidentially. 
Applications will be processed on a continuous basis.
 

Send your CV now

+ 47 400 00 858

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